i am actually not sure if amazon have live-human-chat behind the chatbot, as, in fairness, the chatbot usually sorts out our issue (often very quickly) i presu

i am actually not sure if amazon have live-human-chat behind the chatbot, as, in fairness, the chatbot usually sorts out our issue (often very quickly) i presume they do, though, and i wouldn't be surprised if it's not so great!