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Is Amazon pretending their chatbot is an actual person? That would explain my experience with them. It's either that or somebody who barely speaks English but i
by luckylion 4y ago
Is Amazon pretending their chatbot is an actual person? That would explain my experience with them. It's either that or somebody who barely speaks English but is only given a 1995-technology translation of my messages and can only respond with 15 pre-written text-blocks.
- butler14 4y agoi am actually not sure if amazon have live-human-chat behind the chatbot, as, in fairness, the chatbot usually sorts out our issue (often very quickly) i presume they do, though, and i wouldn't be surprised if it's not so great!