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Shout out to supermetrics.com who have great live chat, and almost always resolve my issue within 5mins And relatedly amazon who actually have a useful chatbot
by butler14 4y ago
Shout out to supermetrics.com who have great live chat, and almost always resolve my issue within 5mins
And relatedly amazon who actually have a useful chatbot (i don't have much positive to say about amazon these days but 1 click purchase and chatbot implementation is still very strong)
- luckylion 4y agoIs Amazon pretending their chatbot is an actual person? That would explain my experience with them. It's either that or somebody who barely speaks English but is only given a 1995-technology translation of my messages and can only respond with 15 pre-written text-blocks.
- butler14 4y agoi am actually not sure if amazon have live-human-chat behind the chatbot, as, in fairness, the chatbot usually sorts out our issue (often very quickly) i presume they do, though, and i wouldn't be surprised if it's not so great!