Not knowing is one thing. Not knowing, being informed about it, and arrogantly blowing off that information is inexcusable, unprofessional, and deserving of al

Not knowing is one thing. Not knowing, being informed about it, and arrogantly blowing off that information is inexcusable, unprofessional, and deserving of all that scorn. It would have been very easy to say, "Thanks for bringing this up, we will look into it", instead of being condescending and ending up looking like an ignorant jackass.