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Show HN: Get product feedback directly in your web app

6 points by bhavansri 4y ago

As a front-end engineer that worked in multiple product teams, there are a lot of discussions between PM/Designers/Engineers made to ensure everyone's aligned before features/fixes are shipped. I'm building a tool to make this process easier, so teams can ship faster. Ditch the screenshots/screen recordings, and simplify communication in a single tool. Got some features in mind, but I wanted to get some thoughts from the HN community. Thanks for checking it out! Happy to answer any questions.

lbhdc 4y ago
We're not available on mobile yet! Please switch to desktop view to try out the prototype. Thanks! I got a message saying I was on mobile on my desktop (firefox).
- mtmail 4y ago
  Same, but resizing the browser window then shows the website fine. I guess the check during page-load is broken.
  - bhavansri 4y ago
    my bad folks - try now. It should work.
- hackerman123469 4y ago
  2022 and not being mobile-first or at the very least supporting mobile is a crime.
julienreszka 4y ago
I don't see how this is supposed to work on different devices without screenshots
- bhavansri 4y ago
  This is a good callout, and I thought about this as I was trying to address the mobile view. I'll add a toggle to help differentiate and populate comments from mobile/web views.
hackerman123469 4y ago
Here are some things I would like to see with a tool like this: 1. The ability to choose what side of the circle the bubble of text is 2. an opacity slider so you don't have to toggle browsing mode on or move things around to see what's behind 3. drawing capabilities so you can mark an area etc. 4. same as 3 but shapes that you can resize 5. allow people to comment on feedback given - basically threads for each feedback bubble or whatever - that way you can ask for clarity etc. 6. an archive of all feedback that has existed - so you can track what feedback has been resolved etc. 7. labels that can be added to feedback bubbles and then some way to filter them all so you only see feedback that targets your specific label filter ex. you only want to see feedback for text or only feedback for design etc. can also be used for prioritization, as not all feedback should be treated equally I am sure I could come up with more, but these are what I just thought about now.
- bhavansri 4y ago
  Great suggestions! A lot of these speak to UX polish which will be addressed. Yeah #5 was on my list, definitely helps to facilitate conversations. For #3 & 4, what problems would this help solve? I thought about adding some canvas shapes, but it feels like a nice feature that doesn't solve a clear problem. Sometimes, shapes might take away from the simplicity of tagging comments on the existing UI.

6 points by bhavansri 4y ago

lbhdc 4y ago

We're not available on mobile yet! Please switch to desktop view to try out the prototype. Thanks! I got a message saying I was on mobile on my desktop (firefox).

mtmail 4y ago
Same, but resizing the browser window then shows the website fine. I guess the check during page-load is broken.
- bhavansri 4y ago
  my bad folks - try now. It should work.
hackerman123469 4y ago
2022 and not being mobile-first or at the very least supporting mobile is a crime.

julienreszka 4y ago

I don't see how this is supposed to work on different devices without screenshots

bhavansri 4y ago
This is a good callout, and I thought about this as I was trying to address the mobile view. I'll add a toggle to help differentiate and populate comments from mobile/web views.

hackerman123469 4y ago

Here are some things I would like to see with a tool like this: 1. The ability to choose what side of the circle the bubble of text is 2. an opacity slider so you don't have to toggle browsing mode on or move things around to see what's behind 3. drawing capabilities so you can mark an area etc. 4. same as 3 but shapes that you can resize 5. allow people to comment on feedback given - basically threads for each feedback bubble or whatever - that way you can ask for clarity etc. 6. an archive of all feedback that has existed - so you can track what feedback has been resolved etc. 7. labels that can be added to feedback bubbles and then some way to filter them all so you only see feedback that targets your specific label filter ex. you only want to see feedback for text or only feedback for design etc. can also be used for prioritization, as not all feedback should be treated equally I am sure I could come up with more, but these are what I just thought about now.

bhavansri 4y ago
Great suggestions! A lot of these speak to UX polish which will be addressed. Yeah #5 was on my list, definitely helps to facilitate conversations. For #3 & 4, what problems would this help solve? I thought about adding some canvas shapes, but it feels like a nice feature that doesn't solve a clear problem. Sometimes, shapes might take away from the simplicity of tagging comments on the existing UI.