Something, sure and I even agree with your post in general. The way to measure our growth as human beings is whether we make the same mistakes. That said, I hon

Something, sure and I even agree with your post in general. The way to measure our growth as human beings is whether we make the same mistakes. That said, I honestly think you give CEO here way too much credit. I went through that release and did a quick search for mistake and/or responsibility. No hits. Do you know why that is the case? Well, apart from legalistic part that would suggest he is guilty of something, there is a psychological part that is unfortunately best explained by actions of a fictional psychopath Dennis Reynolds[1]: 'only "take responsibility" in a very non-specific manner'. It works, because while Plaid CEO did apologize ( no 'apologies' in article, but there is a 'I am truly sorry.'), but nothing specific. However, the way our brains function, we infer the admission of mistake and taking responsibility from that one phrase. It is very annoying that it works, but it does work. [1]https://itsalwayssunny.fandom.com/wiki/Wolf_Cola:_A_Public_Relations_Nightmare https://itsalwayssunny.fandom.com/wiki/Wolf_Cola:_A_Public_R...