and they will do this any time.. for us, it was because they detected a HW failure and their automated management replaced it and rebooted the cluster. Our ob

and they will do this any time.. for us, it was because they detected a HW failure and their automated management replaced it and rebooted the cluster. Our obvious complaint was that we wanted a heads-up before this happened.. they indicated that in certain situations, this wasn't possible (BS). So after a lot of back and forth, they relented and agreed to address proper escalation.