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> But the pressure to find a competitive advantage is often going to lead to hiring large numbers of people. Phone menus are not generally viewed as competitiv
by a9h74j 4y ago
> But the pressure to find a competitive advantage is often going to lead to hiring large numbers of people.
Phone menus are not generally viewed as competitive advantages, I suppose, but we have them in plenty.
Would it be the standard chatbox case that competition for now is against hated menu trees, not against human beings?
- kbos87 4y agoAgree with your point but if the alternative is a vendor that leaves me with no way to get my questions answered, I think most people would gladly step through a phone tree to talk to a human being.