3 ms·
> Now I’ll just need my own chatbot representative optimized for solving my problems instead of the company I’m calling More likely, you instruct your chat bot
by have_faith 4y ago
> Now I’ll just need my own chatbot representative optimized for solving my problems instead of the company I’m calling
More likely, you instruct your chat bot to call their chat bot to figure out the problem. Because they're bots, they can communicate at a much higher speed, thus bringing in a new era of High Frequency Support Calls.
Companies will build data centers close to the call centers, connected to them by line of sight satellite dishes, such that you can host your bot close to the support bot and shave off some ms connecting to them. This gets you closer to the front of the queue. This will be sold as a Good Thing, because it increases call frequency and allows calls to be priced by the market instead of the pesky phone companies.
- MonkeyMalarky 4y agoThis is hilarious and the future I imagined when Google announced Duplex: AI assistant to AI voice chat bot over POTS. Clearly the most efficient and robust API interface ever conceived.
- mplanchard 4y agoThanks, this cracked me up! It reads to me like something out of a David Foster Wallace story.
- deleted 4y ago[deleted]