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Six Tesla recalls in the past two years. Cybertruck production date keeps being pushed back.

by catach 4y ago

rictic 4y ago
My car got a "recall" because the automatic windows could pinch too hard. It'll be fixed with an OTA software update Terming that a recall is a farce
jerkstate 4y ago
Is six a lot? Ford has had 53 recalls in 2021 and 52 recalls in 2022 so far; even adjusted for recent car sales - Ford has sold 8.4 million in the past 4 years, Tesla has sold 3 million in the past 4 years - that's 2 recalls per million Teslas and 12.5 recalls per million Fords. Tesla has far fewer models? Maybe that is part of the advantage?
- nkrisc 4y ago
  What’s the distribution of recalls by model for both companies? I would expect a company that makes many more models to have many more recalls, and I don’t think that volume of sales necessarily correlates with recall rate. I don’t know if Tesla is an outlier in terms of recalls, but I think this isn’t the right way to compare.
- smcl 4y ago
  That’s some very carefully crafted maths to avoid saying “25% of Tesla cars have been recalled” Look there are things Tesla can be praised for, but I don’t think anyone seriously believes they’ve got a good record on recalls especially with the year they’ve had
  - bragr 4y ago
    Every car I've ever owned, from multiple brands, has had a recall. Some even had multiple recalls addressing different issues. So on the face of it 25% doesn't seem that bad to me.
  - jerkstate 4y ago
    0.25 is actually an exceptionally good recall rate; I found this article with data up to 2016: https://www.iseecars.com/vehicle-recalls-study https://www.iseecars.com/vehicle-recalls-study which says that Tesla is the 4th best auto manufacturer in terms of recall rate at .936, which is better than the industry average of 1.115; Ford is at 1.139, This was in 2016, when Tesla had only been shipping relatively small volumes of cars. If recent articles which put Tesla's recall rate at 0.25 are to be believed (I'm not sure that they should; they seem to carry the tone that this recall rate is exceptionally bad), that would certainly make Tesla the least-recalled car brand.
    - josefresco 4y ago
      Recalls are only one metric. Tesla (and Polestar FWIW) does terrible when it comes to "vehicle quality": https://www.theverge.com/2022/6/29/23188085/jd-power-initial-quality-study-2022-tesla-polestar-ev-decline https://www.theverge.com/2022/6/29/23188085/jd-power-initial...
      - chroma 4y ago
        Their metric of "problems per 100 vehicles" is not very well correlated with what we think of as vehicle quality. If your phone won't pair with car's bluetooth, that's considered just as much of a problem as the drivetrain failing. In their survey summary, they even admit that most issues are with infotainment systems due to things like, "not enough power plugs/USB ports". That's how they manage to claim that the highest quality vehicles are made by Buick and Dodge, not brands like Honda and Audi. Also J.D. Power is pay to play.[1] From the WSJ[2]: > Each year, J.D. Power & Associates gives out quality awards based on surveys of thousands of new-car owners. It sells the results to auto makers and charges licensing fees for using the survey's rankings in marketing and ad campaigns. According to one car maker, J.D. Power charges as much as $300,000 for copies of a survey, and the same amount to use the awards in ads. J.D. Power declined to confirm its charges. 1. https://www.consumerreports.org/consumerist/can-you-trust-those-awards-you-see-in-auto-ads/ https://www.consumerreports.org/consumerist/can-you-trust-th... 2. https://www.wsj.com/articles/SB10001424052748703404004575198322978785374 https://www.wsj.com/articles/SB10001424052748703404004575198...
  - chroma 4y ago
    Tesla’s recalls are almost entirely software updates, and for trivial stuff like the seat belt warning chime might not alert the driver in some corner case. Another “recall” I got was a software update that disabled the boombox feature while the car is moving. The NHSTSA banned that because it could override the government mandated pedestrian warning sound. The only physical fix I’ve gotten was replacing a cable for the backup camera. Apparently some models had a cable that could wear out, causing the camera to fail. If we used the same standard for iPhones, then 100% have been recalled. The NHTSA really needs to have more levels of severity, because current recall stats are obfuscating the actual reliability and safety of different models and manufacturers.
  - mensetmanusman 4y ago
    A software update can be classified as a recall even if the user has no idea it happened.
- sethd 4y ago
  When you force customers to sign a non-disclosure agreement to get their vehicle repaired then it becomes really easy to avoid those pesky recalls.
- olyjohn 4y ago
  Ford comes out with multiple new models every 3-4 years. Tesla has been working on the same car for 15 years.
  - queuebert 4y ago
    Yes, the F-150 has really undergone radical design changes in the last 10-20 years. /s
DocTomoe 4y ago
Daimler AG, one of the oldest car producer in the world, in the lineage of the original inventor of cars, and definitely in the "premium market" (today known for their premium "Mercedes" brand), has had 16 recalls in two years, for ONE of their models. Let's keep honest.

Six Tesla recalls in the past two years. Cybertruck production date keeps being pushed back.

by catach 4y ago

Six Tesla recalls in the past two years. Cybertruck production date keeps being pushed back.

My car got a "recall" because the automatic windows could pinch too hard. It'll be fixed with an OTA software update Terming that a recall is a farce

jerkstate 4y ago

Is six a lot? Ford has had 53 recalls in 2021 and 52 recalls in 2022 so far; even adjusted for recent car sales - Ford has sold 8.4 million in the past 4 years, Tesla has sold 3 million in the past 4 years - that's 2 recalls per million Teslas and 12.5 recalls per million Fords. Tesla has far fewer models? Maybe that is part of the advantage?

nkrisc 4y ago
What’s the distribution of recalls by model for both companies? I would expect a company that makes many more models to have many more recalls, and I don’t think that volume of sales necessarily correlates with recall rate. I don’t know if Tesla is an outlier in terms of recalls, but I think this isn’t the right way to compare.
smcl 4y ago
That’s some very carefully crafted maths to avoid saying “25% of Tesla cars have been recalled” Look there are things Tesla can be praised for, but I don’t think anyone seriously believes they’ve got a good record on recalls especially with the year they’ve had
- bragr 4y ago
  Every car I've ever owned, from multiple brands, has had a recall. Some even had multiple recalls addressing different issues. So on the face of it 25% doesn't seem that bad to me.
- jerkstate 4y ago
  0.25 is actually an exceptionally good recall rate; I found this article with data up to 2016: https://www.iseecars.com/vehicle-recalls-study https://www.iseecars.com/vehicle-recalls-study which says that Tesla is the 4th best auto manufacturer in terms of recall rate at .936, which is better than the industry average of 1.115; Ford is at 1.139, This was in 2016, when Tesla had only been shipping relatively small volumes of cars. If recent articles which put Tesla's recall rate at 0.25 are to be believed (I'm not sure that they should; they seem to carry the tone that this recall rate is exceptionally bad), that would certainly make Tesla the least-recalled car brand.
  - josefresco 4y ago
    Recalls are only one metric. Tesla (and Polestar FWIW) does terrible when it comes to "vehicle quality": https://www.theverge.com/2022/6/29/23188085/jd-power-initial-quality-study-2022-tesla-polestar-ev-decline https://www.theverge.com/2022/6/29/23188085/jd-power-initial...
    - chroma 4y ago
      Their metric of "problems per 100 vehicles" is not very well correlated with what we think of as vehicle quality. If your phone won't pair with car's bluetooth, that's considered just as much of a problem as the drivetrain failing. In their survey summary, they even admit that most issues are with infotainment systems due to things like, "not enough power plugs/USB ports". That's how they manage to claim that the highest quality vehicles are made by Buick and Dodge, not brands like Honda and Audi. Also J.D. Power is pay to play.[1] From the WSJ[2]: > Each year, J.D. Power & Associates gives out quality awards based on surveys of thousands of new-car owners. It sells the results to auto makers and charges licensing fees for using the survey's rankings in marketing and ad campaigns. According to one car maker, J.D. Power charges as much as $300,000 for copies of a survey, and the same amount to use the awards in ads. J.D. Power declined to confirm its charges. 1. https://www.consumerreports.org/consumerist/can-you-trust-those-awards-you-see-in-auto-ads/ https://www.consumerreports.org/consumerist/can-you-trust-th... 2. https://www.wsj.com/articles/SB10001424052748703404004575198322978785374 https://www.wsj.com/articles/SB10001424052748703404004575198...
- chroma 4y ago
  Tesla’s recalls are almost entirely software updates, and for trivial stuff like the seat belt warning chime might not alert the driver in some corner case. Another “recall” I got was a software update that disabled the boombox feature while the car is moving. The NHSTSA banned that because it could override the government mandated pedestrian warning sound. The only physical fix I’ve gotten was replacing a cable for the backup camera. Apparently some models had a cable that could wear out, causing the camera to fail. If we used the same standard for iPhones, then 100% have been recalled. The NHTSA really needs to have more levels of severity, because current recall stats are obfuscating the actual reliability and safety of different models and manufacturers.
- mensetmanusman 4y ago
  A software update can be classified as a recall even if the user has no idea it happened.
sethd 4y ago
When you force customers to sign a non-disclosure agreement to get their vehicle repaired then it becomes really easy to avoid those pesky recalls.
olyjohn 4y ago
Ford comes out with multiple new models every 3-4 years. Tesla has been working on the same car for 15 years.
- queuebert 4y ago
  Yes, the F-150 has really undergone radical design changes in the last 10-20 years. /s

DocTomoe 4y ago

Daimler AG, one of the oldest car producer in the world, in the lineage of the original inventor of cars, and definitely in the "premium market" (today known for their premium "Mercedes" brand), has had 16 recalls in two years, for ONE of their models. Let's keep honest.