I apologize this may sound a little strange, but let me ask: What if they said "sorry, we can't fix your car because it doesn't run"? What do you think of t

I apologize this may sound a little strange, but let me ask: What if they said "sorry, we can't fix your car because it doesn't run"? What do you think of this quote? "To argue with a person who has renounced the use of reason is like administering medicine to the dead." What about the person who says "it worked yesterday" when yesterday they were using somebody else's computer? Just asking for your thoughts...