Indeed, I had some problems setting up backtype (my coworkers link to our blog as well) but I think they were fixed after I entered my actual name. It would be

Indeed, I had some problems setting up backtype (my coworkers link to our blog as well) but I think they were fixed after I entered my actual name. It would be great if backtype made that option stand out better in UI as well allow me to filter using more than 1 name, other than that the service has been coming together very nicely since its launch.