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A few years ago I dropped $500 on a "perpetual" Crossover license. I did it more to support their excellent work than to assure myself of a lifetime of free up
by anonymousiam 4y ago
A few years ago I dropped $500 on a "perpetual" Crossover license. I did it more to support their excellent work than to assure myself of a lifetime of free upgrades. That being said, I think a person/company should stand by their word and honor commitments they've made. After 35 years, I'm still angry with US Robotics/3Com for terminating the "lifetime" support of their Courier modems.
- behringer 4y agotbh, it would probably be pretty simple to have a senior support person be in charge of old gear like that. I mean what would that entail? One or two calls a year. The only reason they wouldn't do it is if they want business to actually upgrade equipment that's still working. Which brings us back to the real topic of this entire thread, why offer "lifetime" support if you're really not going to do that? We all know the answer. It's because you want the money that promise brings.