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But they do. Viva and Cortana read my O365 hosted work email (and I believe other data, including Sharepoint files) to provide a "daily briefing" email which pi
by mrspuratic 4y ago
But they do. Viva and Cortana read my O365 hosted work email (and I believe other data, including Sharepoint files) to provide a "daily briefing" email which picks up topics and queries from recent emails and foist some primitive organisational methods. AFAICT this is a service that has been subscribed to over and above any vanilla O365, but I'm not interested in the legal osculum infame. Both I and the data are in the EU, so they have to appear to play by those rules.
- kornhole 4y agoThese daily briefing emails I get at work remind me that "We are watching you." I complain about this to our security team and ask why they let Microsoft read our emails. They do not give me much of a response. I assume they get something out of the bargain.
- someguydave 4y agoIt is possible that microsoft segregates the processing state of Viva and Cortana such that no human outside your organization has access to the data without accessing the permission-controlled keys. Yes, ultimately Microsoft holds the keys to your encrypted data at rest but billions of dollars are riding on them managing customer keys well. In fact, Microsoft makes that claim about Viva Topics https://learn.microsoft.com/en-us/microsoft-365/enterprise/m365-dr-commitments?view=o365-worldwide#viva-connections https://learn.microsoft.com/en-us/microsoft-365/enterprise/m... “Machine Learning ("ML") models are trained on public web data, and as such do not contain any customer data from your tenant. In the future it's possible we will use customer data to improve accuracy of the ML models, in which case the data handling of ML models will follow the same policies as any other customer content (including data residency, retention, access control, sensitivity).”