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Just FYI if this happens to you email jeff@amazon.com and it gets sorted in a few weeks. Happened to my despite being a long time customer with over £20k orders
by antihero 4y ago
Just FYI if this happens to you email jeff@amazon.com and it gets sorted in a few weeks. Happened to my despite being a long time customer with over £20k orders.
- dmd 4y ago1% of people who do that get it addressed, and tell everyone else it works. 99% of people never get the slightest response. Same for any other "email the CEO" address.
- mozman 4y agoI bought a fake camera lens and Amazon refused a refund. I charged it back and that was that.
- cjbgkagh 4y ago“He threatened to sue for $10,000 and received a full refund the next day” from the article about someone else dealing with Amazon. I had to email ‘Jeff’ and threaten to sue Amazon as well, sent them an email with a mountain of evidence showing that I was obviously correct and explained that I would easily win at small claims court. I got my money back the next day with no further communication at all.