According to their user guide, this is only for cross-border claims. So if my issue was with Amazon Germany, I guess I couldn’t use it? edit: Correct, but I fo

According to their user guide, this is only for cross-border claims. So if my issue was with Amazon Germany, I guess I couldn’t use it? edit: Correct, but I found that the EU has a nice form to find the correct way to solve disputes, both national and cross-border: https://ec.europa.eu/consumers/odr/main/?event=main.home.selfTest https://ec.europa.eu/consumers/odr/main/?event=main.home.sel...