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Ye I know. Those filters are infuriating. Especially if you need someone to take some action. Some custom helpdesk ChatGPT trained on whatever too will probabl
by rightbyte 4y ago
Ye I know. Those filters are infuriating. Especially if you need someone to take some action.
Some custom helpdesk ChatGPT trained on whatever too will probably multiplicatly be able to turn away 90% of the queries today's voice recognition BS can't handle making it even harder to reach the actual call centre. (Note that I write "turn away" not solve).
Call centre employees are in for a bad payday. They are probably the first to fall?