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Seeing HN become "customer service" for many companies (including faang) is sad.
by zac23or 4y ago
Seeing HN become "customer service" for many companies (including faang) is sad.
- nakedrobot2 4y agoWhy? Customer service is marketing.
- replwoacause 4y agoExactly. Because it seems transparent. It would just be better if the customer service given through the company's support channels were adequate. Not these veiled attempts to market via customer support.