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A lot of other companies cancel things, but until Stadia was killed Google did cancelations that would shock and anger consumers. Why? 1. They don’t tell peopl
by chaostheory 4y ago
A lot of other companies cancel things, but until Stadia was killed Google did cancelations that would shock and anger consumers. Why?
1. They don’t tell people that it’s an experiment like Amazon.
2. The experiments feel short. This makes people anxious and hesitant about buying into a Google experiment
3. For paid products, they don’t offer refunds like Amazon. This makes people feel annoyed.
4. In some cases like with Nest Secure, Google had a fire sale BEFORE they made a cancellation announcement. This makes people angry.
The end result is that consumers now feel that it is a risk to buy products from Google. It’s great that Google is finally acknowledging this problem with the Stadia cancellation. Many people were pleasantly surprised that they were getting refunds on the hardware, though I’m sure anyone who bought a game outright instead of just subscribing isn’t too happy right now
Going on a tangent, Chromecast is one of the worse streamer boxes because for whatever strange reason, Google does not realize that multiple people will use the same streaming box and each of these people will want personalized recommendations. Does it have an “add another account” feature? Sure, but unlike every other streaming box it doesn’t just work. You have to make multiple attempts just to add another Google account.
- jsnell 4y ago> Many people were pleasantly surprised that they were getting refunds on the hardware, though I’m sure anyone who bought a game outright instead of just subscribing isn’t too happy right now I believe they refunded software purchases and in-app purchases too. The only thing that didn't get refunded is Stadia Pro.