"being Googley doesn't work when your customers are businesses" Cannot upvote hard enough. I have had to work with several Google PMs and SWEs on large contrac

"being Googley doesn't work when your customers are businesses" Cannot upvote hard enough. I have had to work with several Google PMs and SWEs on large contracts for different companies. They all talk down to you, think you're confused, and if you ask for a feature to reduce costs it's always: "that'll take 6 months, but here's the solution we like and you should try it and it's really cheap (and no we definitely don't want to lock you in of course)". Being Googley is a lot about Googlers satisfying their own curiosities and performing well against their own metrics that they define. Sometimes that's correlated with what the customers actually need and want. Other times, it's really not, and as a customer you should fire your Googler. Don't worry they'll still find a way to keep themselves entertained.