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>> its hard to take this post seriously when basic facts are off. For context I don't work and have never worked at Google. So I can't speak to whether 20% tim

>> its hard to take this post seriously when basic facts are off. For context I don't work and have never worked at Google. So I can't speak to whether 20% time is a thing or not, or whether managers manage or not. The article does however reinforce a fact which is obvious to pretty much everyone outside Google - which is that Google has a perception problem - in my perception "everything gets cancelled" [everything except the super successful money machines that are Search and YouTube. Gmail has enough benefit to search, maps as well, but outside that what has survived? GCP suffers from this perception (and the perception of lack of phone support.) given the lackluster performance of GCP its hard to be _sure_ it'll survive and that's a problem. Annecdotally i'll never use GCP - you can thank Reader et al for that. To be fair I also would never use it because AWS and Azure have better support. I understand why you want to correct the record, and that's fair enough, but the details in the article are irrelevant. Regardless of the "how", the "what" remains the same,which is that I have zero trust in Google to act in _my_ best interest, and that means never using them for anything important.

pradn 4y ago
Google suffers from a perception problem for consumer-oriented products, agreed. I don't think anyone faults Google for haphazardly closing down enterprise products. The enterprise world runs differently - deprecations have long timelines, are well-telegraphed ahead of time, and sudden deprecations may come with contractual penalties. Which Cloud products are analogous to Google Reader? Stadia, I think, is the biggest example of a Google product failing bc of this perception. But it had other, big problems as well.
- bruce511 4y ago
  >> I don't think anyone faults Google for haphazardly closing down enterprise products. I think you meant "consumer products" here? I mean, I'd definitely fault them for haphazardly closing down enterprise products. I confess I don't differentiate Google into "Google Consumer" and "Google Enterprise". So, to me, an issue with say Gmail or Reader is a "Google issue" - not a "Google Consumer" issue. I don't think to myself "oh yeah, well Google+ is a consumer product so closing that has no bearing on their enterprise offerings". So sure, GCP maybe an entirely different beast. But my perceptions are for all of Google. If you want GCP to be judged on "non-google" standards, then perhaps don't put Google in the name... To be clear I've never tried GCP. It could be 10% of the price, run 10 times as fast, and have magnificent support for all I know. However I likely still wouldn't use it (for anything meaningful) because I don't _trust_ Google. This is a trust issue, not a price or performance issue.
  - deleted 4y ago
    [deleted]
  - redditor98654 4y ago
    GCP did close their IOT service recently leaving very less time for customers to migrate to some other solution.
- ethbr0 4y ago
  > The enterprise world runs differently - deprecations have long timelines, are well-telegraphed ahead of time, and sudden deprecations may come with contractual penalties. Is Chrome an enterprise product? Because the whole Manifest v2 deprecation timeline was a debacle, considering many businesses run critical extensions. Originally Jan 2023 (without GP override), now June 2023. https://developer.chrome.com/docs/extensions/mv3/mv2-sunset/ https://developer.chrome.com/docs/extensions/mv3/mv2-sunset/
techdragon 4y ago
Google would have to be more than 25% cheaper than Azure or AWS, and I don't mean "at least", I mean more than, as in closer to 33% or ideally 50% cheaper... before I would even contemplate them over the competition. > To be fair I also would never use it because AWS and Azure have better support. This is the salted earth that GCP have to till... Google sucks miserably at customer support and anyone that has interacted with them knows it, from the millions of android users who would flinch at the mere sight of a terminal prompt to the developers that have wrestled with GRPC services and who keep giving their code a chance. We all go through life see the facets glinting in the sunlight, weird error messages, a bad two factor interaction, terrible search results, business destroying story #12 this month from GCP + <some other service at google> ... little reminders of "oh yeah thats just Google, sucking as usual" and continue to remember how bad they are at customer support. The very earth itself has been salted with the tears of the millions who have had sad interactions with Google... And this is the ground GCP is trying to grow a business in... Good luck to them. They need it.

pradn 4y ago

Google suffers from a perception problem for consumer-oriented products, agreed. I don't think anyone faults Google for haphazardly closing down enterprise products. The enterprise world runs differently - deprecations have long timelines, are well-telegraphed ahead of time, and sudden deprecations may come with contractual penalties. Which Cloud products are analogous to Google Reader? Stadia, I think, is the biggest example of a Google product failing bc of this perception. But it had other, big problems as well.

bruce511 4y ago
>> I don't think anyone faults Google for haphazardly closing down enterprise products. I think you meant "consumer products" here? I mean, I'd definitely fault them for haphazardly closing down enterprise products. I confess I don't differentiate Google into "Google Consumer" and "Google Enterprise". So, to me, an issue with say Gmail or Reader is a "Google issue" - not a "Google Consumer" issue. I don't think to myself "oh yeah, well Google+ is a consumer product so closing that has no bearing on their enterprise offerings". So sure, GCP maybe an entirely different beast. But my perceptions are for all of Google. If you want GCP to be judged on "non-google" standards, then perhaps don't put Google in the name... To be clear I've never tried GCP. It could be 10% of the price, run 10 times as fast, and have magnificent support for all I know. However I likely still wouldn't use it (for anything meaningful) because I don't _trust_ Google. This is a trust issue, not a price or performance issue.
- deleted 4y ago
  [deleted]
- redditor98654 4y ago
  GCP did close their IOT service recently leaving very less time for customers to migrate to some other solution.
ethbr0 4y ago
> The enterprise world runs differently - deprecations have long timelines, are well-telegraphed ahead of time, and sudden deprecations may come with contractual penalties. Is Chrome an enterprise product? Because the whole Manifest v2 deprecation timeline was a debacle, considering many businesses run critical extensions. Originally Jan 2023 (without GP override), now June 2023. https://developer.chrome.com/docs/extensions/mv3/mv2-sunset/ https://developer.chrome.com/docs/extensions/mv3/mv2-sunset/

techdragon 4y ago

Google would have to be more than 25% cheaper than Azure or AWS, and I don't mean "at least", I mean more than, as in closer to 33% or ideally 50% cheaper... before I would even contemplate them over the competition. > To be fair I also would never use it because AWS and Azure have better support. This is the salted earth that GCP have to till... Google sucks miserably at customer support and anyone that has interacted with them knows it, from the millions of android users who would flinch at the mere sight of a terminal prompt to the developers that have wrestled with GRPC services and who keep giving their code a chance. We all go through life see the facets glinting in the sunlight, weird error messages, a bad two factor interaction, terrible search results, business destroying story #12 this month from GCP + <some other service at google> ... little reminders of "oh yeah thats just Google, sucking as usual" and continue to remember how bad they are at customer support. The very earth itself has been salted with the tears of the millions who have had sad interactions with Google... And this is the ground GCP is trying to grow a business in... Good luck to them. They need it.