The IT department does not make purchases such as Concur as it is way out of their core competency. It is the finance department under the auspices of the CFO

The IT department does not make purchases such as Concur as it is way out of their core competency. It is the finance department under the auspices of the CFO / the managing director that do. Those people are non-technical and don't understand the technology. Therefore, anything that is more modern than an abacus is pitched (and ususally later sold as well) to them as the best thing they will have ever seen.