4 ms·

> it’ll get your entire store account banned Surely, taking escalatory retribution like that is illegal, somewhere...I hope...? ----- Non-escalatory retribut

> it’ll get your entire store account banned Surely, taking escalatory retribution like that is illegal, somewhere...I hope...? ----- Non-escalatory retribution would be banning you from the game you filed a chargeback for - I can't get mad over that. But an online store doing unilateral revocation of access and licenses for a consumer's entire library (without refunding it 100%) in response to a single chargeback is just begging for countries' consumer protection agencies to come knocking, and even if that's a term in the store's EULA I can't see how they could be upheld by a court as an conscionable (and therefore legally enforcible) contract clause - especially given the dim-view to which online and click-through EULAs/TOS are viewed by most countries courts' today anyway. Speaking as someone with too much time on my hands (thanks to a cushy job, I'm pleased to say, rather than funemployment) I secretely want to be dicked-over by a megacorp like this so I can get amusement (and a worthwhile life experience) by availing myself of the court system to hold these companies to account. Now I just need to find a similar way to make Microsoft undo the crappy shell in Windows 11.

rtpg 4y ago
I think the sort of "legal" argument here is imagine if you were running a SaaS and somebody did a chargeback despite using the service. I think most people _would_ lock the account and refuse to do business with the chargebacker as a default reaction! Of course the reality of these other places being the marketplace and the service provider and the game publisher is a classic anti-trust issue.
- singron 4y ago
  Imagine if the SaaS charged 100x the agreed price for the last month, refused to fix the charge, and when you issued a chargeback, they deleted all your lifetime data.
  - rtpg 4y ago
    Yes? I do not understand how you would think that anything but an extremely antagonistic relationship would result from a chargeback. Not saying they "deserve to keep the money" or whatever (of course not), but a chargeback is pretty much crossing the rubicon in terms of a business relation between two parties. Not saying "don't chargeback ever", and obviously in your scenario the SaaS is at fault, really.

rtpg 4y ago

I think the sort of "legal" argument here is imagine if you were running a SaaS and somebody did a chargeback despite using the service. I think most people _would_ lock the account and refuse to do business with the chargebacker as a default reaction! Of course the reality of these other places being the marketplace and the service provider and the game publisher is a classic anti-trust issue.

singron 4y ago
Imagine if the SaaS charged 100x the agreed price for the last month, refused to fix the charge, and when you issued a chargeback, they deleted all your lifetime data.
- rtpg 4y ago
  Yes? I do not understand how you would think that anything but an extremely antagonistic relationship would result from a chargeback. Not saying they "deserve to keep the money" or whatever (of course not), but a chargeback is pretty much crossing the rubicon in terms of a business relation between two parties. Not saying "don't chargeback ever", and obviously in your scenario the SaaS is at fault, really.