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Used to use concur in a past life, now expensify. There's not even words for how much better expensify is. It wasn't _that_ bad for a lot of entry types, but

Used to use concur in a past life, now expensify. There's not even words for how much better expensify is. It wasn't _that_ bad for a lot of entry types, but for me what made it a constant problem were hotels. It wanted a daily rate and number of days. Yet our rates were different day by day, and it made you do a separate tax entry. So you're having to BS a close enough "daily rate" and adjust the tax field of a specific day to adjust for any single penny rounding errors. Then there were resort fees or other things, which it would also make you call out but I think it even had a fixed number of "extra fees" input boxes. For a set of a few non travel expenses it was only a bit worse than any system ought to be. For travel it was practically unusable and for reasons that actually butchered your report

geraldwhen 4y ago
You can enter each day manually now, with fees. It’s been this way for at least 7 years. That’s how long I’ve been filing expense reports with concur for hotels.
- dude187 4y ago
  I do remember that being a thing, but I think with the way it auto populated from our booking system meant I couldn't use it. It's been a bit, but I'm pretty sure I had to go through that realization each time too
  - geraldwhen 4y ago
    It’s definitely not pleasant, but it eventually works with enough clicks.
ghaff 4y ago
A lot of this is related to corporate policies. I use Concur and just enter the total and enter X nights in $CITY for a justification. I don't need to enter nightly total much less any sort of breakdowns. As I said in another comment, a LOT of Concur (and expense software generally) pain relates to the hoops a company makes you go through as opposed to the software itself. When we first implemented Concur, there was a lot of kvetching. A bunch of requirements got dialed down and while there are still a few silly things here and there, they're easy to work around once you know about them and it's mostly just the very random audit thing at this point.
swasheck 4y ago
i had the opposite experience where i moved jobs from and the transition from concur to expensify was brutal. duplicate or blackholed entries and submissions. obfuscated mandatory policies. obtuse allocation methods, and per diem breakdowns felt as though they were being actively hostile to the user. expensify felt like a jr. high coding project and i hated it to the point of putting a time tracking line item in for expense reports.
inferiorhuman 4y ago
Disagree. I've used Expensify at a couple smaller companies and a couple versions of Concur at megacorp. The earlier versions of Concur (ca. 2015 – unsure how far behind the current version we were at the time) required you to fire up a VM and use an ancient version of IE to use it. The more modern version was a bit better in that regard. Expensify though, that was like this interview I had where the CEO walked in at the end, introduced himself, and then explained he wanted me to make their web site "Web 2.0!!!" as they pivoted away from their core business. They hit all of the buzzwords. Ugh. Unfinished and buggy to the point where I fired off an angry email to Expensify for being so shit.

geraldwhen 4y ago

You can enter each day manually now, with fees. It’s been this way for at least 7 years. That’s how long I’ve been filing expense reports with concur for hotels.

dude187 4y ago
I do remember that being a thing, but I think with the way it auto populated from our booking system meant I couldn't use it. It's been a bit, but I'm pretty sure I had to go through that realization each time too
- geraldwhen 4y ago
  It’s definitely not pleasant, but it eventually works with enough clicks.

ghaff 4y ago

A lot of this is related to corporate policies. I use Concur and just enter the total and enter X nights in $CITY for a justification. I don't need to enter nightly total much less any sort of breakdowns. As I said in another comment, a LOT of Concur (and expense software generally) pain relates to the hoops a company makes you go through as opposed to the software itself. When we first implemented Concur, there was a lot of kvetching. A bunch of requirements got dialed down and while there are still a few silly things here and there, they're easy to work around once you know about them and it's mostly just the very random audit thing at this point.

swasheck 4y ago

i had the opposite experience where i moved jobs from and the transition from concur to expensify was brutal. duplicate or blackholed entries and submissions. obfuscated mandatory policies. obtuse allocation methods, and per diem breakdowns felt as though they were being actively hostile to the user. expensify felt like a jr. high coding project and i hated it to the point of putting a time tracking line item in for expense reports.

inferiorhuman 4y ago

Disagree. I've used Expensify at a couple smaller companies and a couple versions of Concur at megacorp. The earlier versions of Concur (ca. 2015 – unsure how far behind the current version we were at the time) required you to fire up a VM and use an ancient version of IE to use it. The more modern version was a bit better in that regard. Expensify though, that was like this interview I had where the CEO walked in at the end, introduced himself, and then explained he wanted me to make their web site "Web 2.0!!!" as they pivoted away from their core business. They hit all of the buzzwords. Ugh. Unfinished and buggy to the point where I fired off an angry email to Expensify for being so shit.