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I moved my company off of Rackspace last year. Absolutely terrible experience. The entire cloud operation felt like "brand harvesting" with the sole purpose o
by pirate787 4y ago
I moved my company off of Rackspace last year. Absolutely terrible experience. The entire cloud operation felt like "brand harvesting" with the sole purpose of keeping clients locked in to the service. Lots of dark patterns and phone calls required to shut down individual servers. Rackspace is a dead man walking.
- gryf 4y agoYeah this. Their managed services were absolute dog shit. It required me emailing a filled in word document template to someone to get a firewall change done and then they would fuck it up. Eventually I'd get whichever engineer they had on the phone and talk them through how to do it. One firewall change used to take me at least 3-4 days to get through. Now using AWS WAF which admittedly costs more but not in wall clock time!
- verelo 4y agoI know a bunch of people that moved from a certain Georgia based ISP to Rackspace, that should tell you everything you need to know.