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I think you're right to be critical in this case, and I'm not defending the service. But as far as whether you can use GPT to write a more humane email, you def
by bitshiftfaced 4y ago
I think you're right to be critical in this case, and I'm not defending the service. But as far as whether you can use GPT to write a more humane email, you definitely can. You just need a well-constructed prompt.
At it's core it's just a text prediction machine. If you prime it with language such as, "the recipient of the following email found it to be thoughtful and enjoyed reading it. The recipient was amenable to what the email said, and had a good opinion of the email's author afterwards", it will try to predict a message that would most likely follow that kind of text. I have found that it's usually better than myself at accomplishing that.
- splatzone 4y agoIsn’t big part of what makes something humane that it comes from a human being, who means what they’re saying? There’s something uncomfortable about trying to simulate ‘the human touch’ to improve conversion rates. When the mask slips, and people discover your emails for what they are, I’d say it’s more alienating than any traditional mass email
- bitshiftfaced 4y agoMass marketing emails are one thing. On the other hand if you believe that you sometimes rub people the wrong way despite having the best intentions, then you could be using it as a genuine attempt to communicate empathetically with the other person.
- Bjartr 4y agoNot everyone is an equally effective communicator. Plenty of people struggle to strike the right tone in written communication, others aren't even aware they're missing the mark. A tool like this can help people ensure that the message they're sending does in fact match their intent.