Scope and feature creep has nothing to do with customers. It happens in all creative endeavors, most of which do not have anything like customers. It happens in

Scope and feature creep has nothing to do with customers. It happens in all creative endeavors, most of which do not have anything like customers. It happens in art, music, hobby programming, event planning, etc etc. Everything. If you sit down to try to write a program that no one will ever see but yourself, you will have to fight against feature creep. It comes from the creators themselves. It's basic human nature to find it easier to desire things than to restrain oneself.