I have a safe box with Desjardins in Canada. Last time I went, they asked for my name and date of birth. They did not checked my ID. They let me in the safe and

I have a safe box with Desjardins in Canada. Last time I went, they asked for my name and date of birth. They did not checked my ID. They let me in the safe and let me open my safe box. I told them I did not remember my box number, and they gladly showed me. Obviously I had the key, but I thought it was easy for someone else to get that information if I got my key stolen. Moreover, when I took the safe box, no receipt of written proof was offered. The safe box is free, but I don't feel like using it for high value items.