7 ms·

There seem to be a few comments talking about how it's just thumbnails stored or how any cloud based system has to send some media to the cloud - fundamentally

There seem to be a few comments talking about how it's just thumbnails stored or how any cloud based system has to send some media to the cloud - fundamentally I think we need to make sure we're not missing the bigger picture here. They said that they make sure to keep your data off of cloud servers. Exact copy: >Keep Privacy in Your Hands >HomeBase uses local storage kept off of cloud servers to ensure that only you are reviewing your data. From: https://web.archive.org/web/20221003175526/https://us.eufy.com/pages/security-eufycam3 https://web.archive.org/web/20221003175526/https://us.eufy.c... Even if it's just a thumbnail - their copy is crystal clear about the fact that your data does not end up on the cloud. They are then putting data on the cloud. They claim: >Safe and Private >Your videos and other data is stored privately in your own home behind 3-step military-grade AES-128 encryption. Only you have the key to access. Their marketing is very clear. They sold devices based on this claim, and violating it to any extend is unacceptable.

tootie 4y ago
Article says they can stream unencrypted video which certainly could be done via NAT traversal without sending data to the cloud. There's plenty of appliances that do that. It's also possible they thoroughly encrypt the data at rest but just don't use https because that's tricky to do without static IPs/hostnames. Not saying Eufy is off the hook but I'd like to see a little more technical of a breakdown.
- vikramkr 4y ago
  They at the least upload thumbnails to the cloud, which would include photos of the areas being recorded and people's faces. If this is part if a notification system, that probably includes timestamps. That's enough to begin to build a profile of the user, patterns regarding visitors, etc.
brookst 4y ago
Agree, with the nuance that “unacceptable” is not binary. This is bad and wrong and contrary to their promises, and also not the most terrible thing ever.
donmcronald 4y ago
False advertising is rampant. Amazon has misleading advertising for local storage on their Blink cameras. They claim to support local storage, but use the subscription (trial) features for 3 months before dropping you into a degraded (local) experience with no thumbnails or bulk deletion of videos. It’s complete trash and, IMO, an intentional scam to deceive users for long enough that they feel like they can’t ask for a refund. I don’t get the thumbnail thing either. They don’t need to put thumbnails online. At the very most the only thing they need is to relay your (encrypted) data to get around firewall related issues.

tootie 4y ago

Article says they can stream unencrypted video which certainly could be done via NAT traversal without sending data to the cloud. There's plenty of appliances that do that. It's also possible they thoroughly encrypt the data at rest but just don't use https because that's tricky to do without static IPs/hostnames. Not saying Eufy is off the hook but I'd like to see a little more technical of a breakdown.

vikramkr 4y ago
They at the least upload thumbnails to the cloud, which would include photos of the areas being recorded and people's faces. If this is part if a notification system, that probably includes timestamps. That's enough to begin to build a profile of the user, patterns regarding visitors, etc.

brookst 4y ago

Agree, with the nuance that “unacceptable” is not binary. This is bad and wrong and contrary to their promises, and also not the most terrible thing ever.

donmcronald 4y ago

False advertising is rampant. Amazon has misleading advertising for local storage on their Blink cameras. They claim to support local storage, but use the subscription (trial) features for 3 months before dropping you into a degraded (local) experience with no thumbnails or bulk deletion of videos. It’s complete trash and, IMO, an intentional scam to deceive users for long enough that they feel like they can’t ask for a refund. I don’t get the thumbnail thing either. They don’t need to put thumbnails online. At the very most the only thing they need is to relay your (encrypted) data to get around firewall related issues.