> I'm not sure about Amazon Logistics in the US, but at least in Europe I got the feeling that management just doesn't care about automating processes because h

> I'm not sure about Amazon Logistics in the US, but at least in Europe I got the feeling that management just doesn't care about automating processes because humans are still cheaper in most cases. Historically this has been the problem with automation. Automation tends to occur when the labor supply tightens and/or the credit supply increases (i.e. the cost of borrowing to purchase new capital drops substantially). Interest rates being what they are right now I doubt anyone wants to think to hard about automating, especially when the labor market is flooded with people who've lost their jobs. > I don't think Amazon will ever achieve an all lights off IXD with the current governance. I mean, there doesn't really seem to be a strong push from up top for it, or at least no more than there is to fix Mentor for drivers.