Basically the same lesson can applied for saying no to feature requests from clients on your SaaS product; saying yes commits you to ongoing support, and you ne

Basically the same lesson can applied for saying no to feature requests from clients on your SaaS product; saying yes commits you to ongoing support, and you need to consider if it's worth it, particularly consider if said client is trying to outsource what should be bespoke work on their side, to you.