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Another example. Supposedly the CFOs office was providing usage stats in presentations to clients, which I found odd because we only starting collecting this da
by passwordoops 4y ago
Another example. Supposedly the CFOs office was providing usage stats in presentations to clients, which I found odd because we only starting collecting this data shortly after I started. One day an underling from the finance department sends me a message saying they need the data for the next presentation happening in a few days... I ask what's needed since no one showed me one of these decks. We don't actually collect a good chunk of the data that are in that deck, and of the ones we do, the data from my pipeline doesn't match at all. Underling freaks out and says we can't present this, it will raise too many questions! (That's literally what she said)
As usual, I get called into a rush meeting where CFO reams me and Ops for having changed how we collect data, and this is squarely on our feet. We're remote at this point so me and Ops person start digging, and it turns out the data they present are effectively numbers the VP Sales pulled out of the air in the early sales days. Based literally on nothing.
At this point ops and I were able to provide enough documentary evidence on the topic that is clear the people responsible for these decks were making it up. Because it's the CFO and VP Sales, nothing happens it's all swept under the rug. They gave two more presentations to other clients with the fake data by the time I left. Apparently the practice stopped after a bigger company bought them out and both were shown the door
- nier 4y agoExperiences like this one affirm me to send brief emails for documentation. “Is it true that we are winning clients by presenting usage statistics? Did you know that we recently started collecting that data in an organized fashion? This might save you time when you’re looking for updated figures.” …or the original problem: “Thanks for the updated road map. Accordingly, I just made sure that all tickets related to big feature x are marked as obsolete.”