I am very glad the OP is pursuing action at all; it is far too easy to simply let violations of the law slide (and companies work hard to make it so). He deserv

I am very glad the OP is pursuing action at all; it is far too easy to simply let violations of the law slide (and companies work hard to make it so). He deserves praise for that. The few of us who go through this stressful months or years-long journey deserve all the support we can give them. We should try to avoid giving petty, selfish critiques from the backseat.