Listen to the echoing silence from Mozilla; the users built them, but they don't talk to the users. Not even on the bugtrackers. They're a bit like FIFA, or the

Listen to the echoing silence from Mozilla; the users built them, but they don't talk to the users. Not even on the bugtrackers. They're a bit like FIFA, or the International Olympic Committee - they've discovered that they're totally immune to criticism, so they get more and more bold. What does it take to make a failing corporation go broke?