Then there's the 3rd issue, where everything has become a moat and it's just not worth the effort of trying to do a good job anymore. I've literally seen thing

Then there's the 3rd issue, where everything has become a moat and it's just not worth the effort of trying to do a good job anymore. I've literally seen things that should take an hour be weeks because it ended up involving 10 different teams. And while you may think that's an exaggeration, it's not. software is often used to assert authority so people CAN'T even attempt to work around these issues. Paradoxically, software can actually make companies less effective.