I don't at all. I'm just trying to figure out what people are supposed to be doing. And I was mostly responding to the comment of "obscenely paid PR hacks" in t

I don't at all. I'm just trying to figure out what people are supposed to be doing. And I was mostly responding to the comment of "obscenely paid PR hacks" in the first place...just unnecessarily cynical. It was a long letter b/c it provided a lot of information. The information you're asking for was wrapped up in 3 sentences. But I guess that was still too long? If it's not apologetic, they get reamed for being too cold/unsympethetic.