I assume you don't work in the Enterprise IT space, this is absolutely 100% the norm. There is no such thing as up-front pricing, they always want you to talk t

I assume you don't work in the Enterprise IT space, this is absolutely 100% the norm. There is no such thing as up-front pricing, they always want you to talk to a salescritter. In some ways, this is good as the salesperson (usually) has the same level of knowledge of a system architect or engineer, or will bring one in, and you can have an open dialogue about how (or even if) their product can solve your problem. It's bad when you know exactly what you want and the salesperson's job is merely to gauge how much they think you're willing to pay and quote accordingly. And many companies will not even talk to you except through a reseller.