4 ms·
That is exactly why I quit not only food delivery, but grocery delivery as well. My final Doordash delivery was almost 6 months ago. Only half the order arrive
by AmVess 4y ago
That is exactly why I quit not only food delivery, but grocery delivery as well.
My final Doordash delivery was almost 6 months ago. Only half the order arrived. DD got around to refunding half, but only after playing ping-pong with CS. The quality of their drivers certainly has gone off a cliff in the last year, with a nearly 100% failure rate to deliver the food complete and/or in a timely manner. DD clearly needs to add the ability to rate delivery quality AND hide tip status. They need to take immediate action on low performing drivers by booting them off the service if standards are not met. Right now, they have NO standards.
I also quit grocery delivery. 100% failure rate to deliver an order as charged AND complete ambivalence from management to correct their issues.
- TingPing 4y agoThe tip is not a tip it's a bounty and ratings do affect your future orders. I have a very high rate of perfect orders.