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6000 employees? That blows my mind. What do they all do? Is it mostly sales, to convince restaurants to sign up?
by drewg123 4y ago
6000 employees? That blows my mind. What do they all do? Is it mostly sales, to convince restaurants to sign up?
- TylerE 4y agoLots is customer support, I’d imagine.
- throwayyy479087 4y agoThat's hard to believe - I posted my experience above, but CS there seems to be very heavily automated and frequently an actual chatbot. Getting to CS requires going through a number of UI screens. If they are employing an Amazon-level of CS people, then they're horribly utilized.
- capableweb 4y agoThere is another side of support that regular users won't interact with, the B2B side of things. Might be that those customers take up more time and CS is oriented towards that side.
- Spoom 4y agoI'd wager heavily that the vast majority of their support are also contractors / vendors.
- j-bos 4y agoAs a one time door dash driver, this seems credible. Everytime I needed support, even under stressful circumstances, help was available with speed, ease, and solutions. That said, driving for Doordash is/was closer to a taking out a loan on my car and time than a job/business.
- capableweb 4y agoLinkedIn reports ~42,000 total employees, "Operations" being ~70% of total headcount, "Engineering" being ~5%, "Sales" being ~3% and 20% is marked as just "Others".
- tyingq 4y agoSurely the LinkedIn count is including contract drivers that put it as their employer. Their 2021 10-K document says "HUMAN CAPITAL Employees As of December 31, 2021, we had over 8,600 employees worldwide"
- raydev 4y agoThis question comes up in every thread about most large tech companies. I'm genuinely curious, is it impossible to figure out what all those people are doing? Have you worked in a large company before? If not, do you think most are doing nothing?