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IIUC, they have ~6000 employees. So this ~20% of staff. Wow. EDIT: https://www.macrotrends.net/stocks/charts/DASH/doordash/number-of-employees https://www.macr

IIUC, they have ~6000 employees. So this ~20% of staff. Wow. EDIT: https://www.macrotrends.net/stocks/charts/DASH/doordash/number-of-employees https://www.macrotrends.net/stocks/charts/DASH/doordash/numb... Looks like in 2021 they had ~8600 employees, and the article says the layoff is only ~6% of employees - meaning they had ~20,000?

sologoub 4y ago
Article mentions 6%, not sure if that’s a mistake. > The cuts will affect about 6% of the company’s workforce, a mix of US and non-US based staff, according to people familiar with the matter asking not to be identified as the matter was not yet public. By scaling back headcount, DoorDash aims to curb operating expenses, which topped $2 billion in the third quarter, largely due to stock-based compensation and the absorption of Wolt, the Finnish food-delivery company it acquired last year.
nikanj 4y ago
The article says "The cuts will affect about 6% of the company’s workforce, a mix of US and non-US based staff, according to people familiar with the matter asking not to be identified as the matter was not yet public"
drewg123 4y ago
6000 employees? That blows my mind. What do they all do? Is it mostly sales, to convince restaurants to sign up?
- TylerE 4y ago
  Lots is customer support, I’d imagine.
  - throwayyy479087 4y ago
    That's hard to believe - I posted my experience above, but CS there seems to be very heavily automated and frequently an actual chatbot. Getting to CS requires going through a number of UI screens. If they are employing an Amazon-level of CS people, then they're horribly utilized.
    - capableweb 4y ago
      There is another side of support that regular users won't interact with, the B2B side of things. Might be that those customers take up more time and CS is oriented towards that side.
  - Spoom 4y ago
    I'd wager heavily that the vast majority of their support are also contractors / vendors.
  - j-bos 4y ago
    As a one time door dash driver, this seems credible. Everytime I needed support, even under stressful circumstances, help was available with speed, ease, and solutions. That said, driving for Doordash is/was closer to a taking out a loan on my car and time than a job/business.
- capableweb 4y ago
  LinkedIn reports ~42,000 total employees, "Operations" being ~70% of total headcount, "Engineering" being ~5%, "Sales" being ~3% and 20% is marked as just "Others".
  - tyingq 4y ago
    Surely the LinkedIn count is including contract drivers that put it as their employer. Their 2021 10-K document says "HUMAN CAPITAL Employees As of December 31, 2021, we had over 8,600 employees worldwide"
- raydev 4y ago
  This question comes up in every thread about most large tech companies. I'm genuinely curious, is it impossible to figure out what all those people are doing? Have you worked in a large company before? If not, do you think most are doing nothing?

sologoub 4y ago

Article mentions 6%, not sure if that’s a mistake. > The cuts will affect about 6% of the company’s workforce, a mix of US and non-US based staff, according to people familiar with the matter asking not to be identified as the matter was not yet public. By scaling back headcount, DoorDash aims to curb operating expenses, which topped $2 billion in the third quarter, largely due to stock-based compensation and the absorption of Wolt, the Finnish food-delivery company it acquired last year.

nikanj 4y ago

The article says "The cuts will affect about 6% of the company’s workforce, a mix of US and non-US based staff, according to people familiar with the matter asking not to be identified as the matter was not yet public"

drewg123 4y ago

6000 employees? That blows my mind. What do they all do? Is it mostly sales, to convince restaurants to sign up?

TylerE 4y ago
Lots is customer support, I’d imagine.
- throwayyy479087 4y ago
  That's hard to believe - I posted my experience above, but CS there seems to be very heavily automated and frequently an actual chatbot. Getting to CS requires going through a number of UI screens. If they are employing an Amazon-level of CS people, then they're horribly utilized.
  - capableweb 4y ago
    There is another side of support that regular users won't interact with, the B2B side of things. Might be that those customers take up more time and CS is oriented towards that side.
- Spoom 4y ago
  I'd wager heavily that the vast majority of their support are also contractors / vendors.
- j-bos 4y ago
  As a one time door dash driver, this seems credible. Everytime I needed support, even under stressful circumstances, help was available with speed, ease, and solutions. That said, driving for Doordash is/was closer to a taking out a loan on my car and time than a job/business.
capableweb 4y ago
LinkedIn reports ~42,000 total employees, "Operations" being ~70% of total headcount, "Engineering" being ~5%, "Sales" being ~3% and 20% is marked as just "Others".
- tyingq 4y ago
  Surely the LinkedIn count is including contract drivers that put it as their employer. Their 2021 10-K document says "HUMAN CAPITAL Employees As of December 31, 2021, we had over 8,600 employees worldwide"
raydev 4y ago
This question comes up in every thread about most large tech companies. I'm genuinely curious, is it impossible to figure out what all those people are doing? Have you worked in a large company before? If not, do you think most are doing nothing?