I recently sent my Steam Deck for RMA, and interestingly in the packing instruction to send it, Valve tells to do a factory reset. Which I did. First I thought

I recently sent my Steam Deck for RMA, and interestingly in the packing instruction to send it, Valve tells to do a factory reset. Which I did. First I thought it was to simplify their tests when they get it, but now I'm thinking it could be to make sure technicians don't have access to my personal data.