And the knowledge that the goals and demands of actual users (in this case, teachers) are vastly different from the demands of techno-geeks like us. It's prett

And the knowledge that the goals and demands of actual users (in this case, teachers) are vastly different from the demands of techno-geeks like us. It's pretty difficult to see the world through your users' eyes instead of your own, but Patrick seems to do this on a regular basis, which I find quite inspiring.