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> Forcing platforms to actually follow their terms of service, however, is revolutionary. The platforms write their own terms of service. I'm sure they're pret

> Forcing platforms to actually follow their terms of service, however, is revolutionary. The platforms write their own terms of service. I'm sure they're pretty broad to give them license to do basically whatever they want. Are there many examples of platform moderation decisions that are unequivocally out of touch from their terms of service? Facebook could say "you can't post harmful content" and then it's up to Facebook (moderators) to define what "harmful content" is. The YCombinator/Hacker News Terms of Use https://www.ycombinator.com/legal/#tou https://www.ycombinator.com/legal/#tou https://news.ycombinator.com/newsguidelines.html https://news.ycombinator.com/newsguidelines.html is quite broad and gives them license to remove basically whatever they want (as it should - it's their website, they should be able to run it as they see fit) Eschew flamebait. Avoid generic tangents. Omit internet tropes. Please don't use Hacker News for political or ideological battle. That tramples curiosity.

causality0 4y ago
Are there many examples of platform moderation decisions that are unequivocally out of touch from their terms of service? Many. The larger a platform gets the more its content policies converge on "anything that makes us money is allowed, anything that costs us money is banned". For example, the sheer length of time it took Trump to get banned from Twitter despite the fact that accounts which simply copy-pasted his Tweets were banned within days for repeated ToS violations.
ColinHayhurst 4y ago
Well put. "Forcing" and "to actually follow" are not a reflection of reality. The Bill details the rights to "kinds of complaints" and provisions to "bring a claim for breach of contract". Good luck with that for non-customers. Though Ofcom will be reviewing the processes used for handling these in general.

causality0 4y ago

Are there many examples of platform moderation decisions that are unequivocally out of touch from their terms of service? Many. The larger a platform gets the more its content policies converge on "anything that makes us money is allowed, anything that costs us money is banned". For example, the sheer length of time it took Trump to get banned from Twitter despite the fact that accounts which simply copy-pasted his Tweets were banned within days for repeated ToS violations.

ColinHayhurst 4y ago

Well put. "Forcing" and "to actually follow" are not a reflection of reality. The Bill details the rights to "kinds of complaints" and provisions to "bring a claim for breach of contract". Good luck with that for non-customers. Though Ofcom will be reviewing the processes used for handling these in general.