"If you have an unhappy customer on the Internet, he doesn't tell his six friends, he tells his 6,000 friends" I like the data export (even with the free versi

"If you have an unhappy customer on the Internet, he doesn't tell his six friends, he tells his 6,000 friends" I like the data export (even with the free version). It's a nice touch. why? it's my observation that users don't care about the software they use as much as they do about their data. so reading this makes me think they are in the right mindset ~ http://blog.versionate.com/2007/04/07/export-your-data-at-any-time/ http://blog.versionate.com/2007/04/07/export-your-data-at-an...