Fair enough. Incompetent people should either be trained or fired, no argument there. The point is that in many (most?) jobs it's mutually beneficial to employe

Fair enough. Incompetent people should either be trained or fired, no argument there. The point is that in many (most?) jobs it's mutually beneficial to employer and employee if work is done at peak performance. But some people should just...go do something else for all our sakes. I've been a one-person customer support team for thousands of clients myself. Working till 6am to answer all emails in under 24 hours got old very quickly. There's always another way to do things. A business that can't expand or improve while treating employees well is probably not a business that should exist.