I think that you are being too critical of BetterHelp. I had a good experience with them. They have helped me come out of severe depression and significantly im

I think that you are being too critical of BetterHelp. I had a good experience with them. They have helped me come out of severe depression and significantly improved my quality of life. There are good and bad therapists on the platform. I've been on and off BetterHelp as a client for a long time, probably since around 2016. Every year, I switch my therapist to see what different branches of psychology can do for me. I have had some genuinely awful therapists. But one can change them easily. My wife had a bad first impression of BetterHelp, too, because her first therapist was seriously incompetent (offering a live-love-laugh type of therapy, as we called it). She later quite liked the platform when she found a good therapist. Before the pandemic, the platform was good with refunds, too. They used to offer discounts, and I remember it was pretty easy to get a refund as well. During the pandemic, I wanted to take a break from therapy one month into my 3-month plan, but all they could offer was to pause my subscription, which worked for me. I think it's easy to make the platform work for you, but it's probably more likely that you will have a bad time than not if you go with your randomly assigned therapist. I hope this additional context is helpful.