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A Man on a Mission to Expose Sneaky Price Increases
- ytpete 4y agoThis makes me think consumer protection agencies should have more UX researchers involved in thinking about how best to safeguard the average customer from these non-software dark patterns. Lots of different mandates or regulations might help - but which is the most effective and least heavy-handed? E.g. one could require a standardized way to display per-ounce prices next to the absolute total price, or simply require the per-ounce price is listed equally as prominently as the absolute price, or require notices to be posted on the packaging for 6 months after changing its size (apparently Brazil does this), or require said notices on the shelf next to the price, etc. Perhaps user researchers could also build up data to make the case that regulation is justified, e.g. demonstrating that the majority of consumers are unaware that the effective price has changed.
- haspoken 4y agohttps://archive.ph/IwjZN https://archive.ph/IwjZN
- runnerup 4y agoAt HEB, the primary grocery store chain in Texas, there are 2-3 different basic chicken breast packages. They're all found as the same product when ordering a curbside pickup order online, but one has 1% added water content and others have up to 15%. So they're all $3/lb but one has 14% less meat for the price, and it's not possible to determine which you're getting when you order online. Additionally, the ones with >4% added water content dont brown well on the stove, they just kind of internally boil.
- BoiledCabbage 4y agoIf the difference is marked on the packaging you should be able to ask for the one you want and most places will provide it.