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This is definitely a real concern with the SaaS model and one of the reasons big business has been reluctant to rely on it. Source code escrow works really wel
by jconley 15y ago
This is definitely a real concern with the SaaS model and one of the reasons big business has been reluctant to rely on it.
Source code escrow works really well to sell enterprise customers. Perhaps there should be something similar for SaaS companies. An agreement, paid for by the customer, that if the company fails or the service is no longer supported, the customer will be given the ability run it themselves.
- anothermachine 15y agoIt's a nice idea, but has a fatal flaw: Customers don't want to, and are not able to, operate a SAAS operation in house. That's why they go SAAS in the first place. Here's a variation, though: The vendor should open source their core software and escrow some extensions (if they need an IP moat to stay in business), and license their technology to a reputatable small consultancies, something like Revolution Analytics (R language), Analytics Pros (Google Analytics) for use in resale/redploy