9 ms·

Meanwhile, Polish gov't uses Microsoft Teams [1] as one of ways of verifying citizens who are applying for trusted profile service. [1] - https://moj.gov.pl/us

by pndy 4y ago

Meanwhile, Polish gov't uses Microsoft Teams [1] as one of ways of verifying citizens who are applying for trusted profile service. [1] - https://moj.gov.pl/uslugi/engine/ng/index?xFormsAppName=WniosekOProfilZaufany https://moj.gov.pl/uslugi/engine/ng/index?xFormsAppName=Wnio... (in Polish)

Melting_Harps 4y ago
> Meanwhile, Polish gov't uses Microsoft Teams [1] as one of ways of verifying citizens who are applying for trusted profile service. Preface: Teams is horrible and it's super bloated for a simple chat app, but it's a mainstay for remote work along Slack and Zoom unfortunately. It's still better than the architecture using ID.me they built for unemployment benefits during COVID which in FL was subsequently hacked and leaked all kinds of personal info (that was already leaked with Equihax). The CEO then brazenly said it was not his company's responsibility to secure for attacks from hackers! > The DEO hired ID.me last spring, an identity verification company, in order to confirm the identities of agency clients when they access their CONNECT accounts. However, ID.me was not hired to protect against hackers. Nixon said the DEO recommends that victims of the hacking “monitor their financial accounts, and if they see any unauthorized activity, they should promptly contact their financial institution.” This kind of nepotism has to be called out for the crime that it is, good on Hesse for taking the initiative to do so, lets see if they move to FOSS. The Libre suite does everything word used to do without all the cloud BS that makes it entirely un-useable if you have ever spent 10 mins using a Linux distro. I just found a quote from a ID.ME rep on their subreddit [1] that 'didn't age very well' as they say in light of what happened soon after: Security and the protection of our users is our BIGGEST concern. This is why we are very much user based. Any information that we have is sent through users. You are able to revoke your accounts at any time. We have security teams that work overtime to make sure hacks and fraudsters do not happen. Thorough investigations and screenings happen on the backend to protect our users. And it gets worse in 2022 [2], they swapped CEOs but the MO remains in place: fleece pubic agencies and lock people out of their UI benefits. 0: https://www.bocaratontribune.com/bocaratonnews/2021/07/hackers-access-data-of-thousands-on-floridas-unemployment-benefits-website/ https://www.bocaratontribune.com/bocaratonnews/2021/07/hacke... 1: https://www.reddit.com/r/IDmeSupport/comments/n3exk9/comment/gwruiwh/?utm_source=share&utm_medium=web2x&context=3 https://www.reddit.com/r/IDmeSupport/comments/n3exk9/comment... 2: https://www.techdirt.com/2022/01/24/biometric-tech-company-idme-continues-to-swallow-govt-agencies-cause-problems-people-trying-to-access-their-govt-benefits/ https://www.techdirt.com/2022/01/24/biometric-tech-company-i...
- bushbaba 4y ago
  Why the teams hate. I personally find it the best conferencing tool for recurring cadence
  - hestefisk 4y ago
    It’s a resource hog.
  - fnord123 4y ago
    I don't know what the experience is like on Windows, but on other platforms it barely works. Super buggy. Super flakey. Super slow. The audio in conferencing also renders it unusable.
    - azalemeth 4y ago
      It's also quantitatively worse than the alternatives in every meaningful way.
    - martin_a 4y ago
      Takes 520 MB right now for sitting idling in the background. That's how well it runs on Windows...
      - lzooz 4y ago
        That's 6.5 % of available memory of a computer with 8 GB of RAM.
        kspacewalk2 4y ago
        That's not a lot. No one bats an eye when Firefox uses triple that amount sitting idle with 5 tabs open, because Firefox is Not Evil.
        dijit 4y ago
        Firefox can do a lot more than Teams can.
darkwater 4y ago
In Spain they use Zoom for the same thing. It's really astonishing how governments, especially the European ones, don't cluster on open-source and self-hosted resources for all of these things. To be honest, I know the "easy answer" to this: "IT consulting firms, incompetence, bureaucracy and corruption", but even with that, it should be possible to do it with open system and not just rely on some other countries even for the software.
- mordae 4y ago
  Neoliberalism is super entrenched here. It is almost impossible to create a state/county/municipal IT department that would actually have enough sysadmins. All such departments rely almost entirely on external suppliers. One way this happens are salary controls. It is impossible to hire someone and give him the market rate, but it is trivial to tender the work associated with such position to a random external company for thrice the market wage. This effectively means that the critical advantage of FLOSS - just install it and see if it works for the users - is effectively killed by the red tape. Only software that someone actively sells can ever make it through. EDIT: And to be clear, this is not about customer support and whatnot. Number one complaint from most of the public servants who contract out IT services have been that the suppliers are not helping them, are overcharging them and in some instances they even threaten and withhold documentation and read access to their software databases.
  - crubier 4y ago
    > Only software that someone actively sells can ever make it through. Only software that someone actively supports*
    - hectormalot 4y ago
      No I think it is the sales that counts. That 200k salesperson will of course make PowerPoint decks showing all the support options. But, the main barrier to take is convincing 10+ people with different incentives to all sign off on your product, and that is what enterprise sales gets done.
tester756 4y ago
>Meanwhile, Polish gov't uses Microsoft Teams [1] as one of ways of verifying citizens who are applying for trusted profile service. What's wrong with that? Microsoft is trusted vendor
- robin_reala 4y ago
  They’re specifically not trusted: the CLOUD act makes them untrusted.

by pndy 4y ago

Melting_Harps 4y ago

> Meanwhile, Polish gov't uses Microsoft Teams [1] as one of ways of verifying citizens who are applying for trusted profile service. Preface: Teams is horrible and it's super bloated for a simple chat app, but it's a mainstay for remote work along Slack and Zoom unfortunately. It's still better than the architecture using ID.me they built for unemployment benefits during COVID which in FL was subsequently hacked and leaked all kinds of personal info (that was already leaked with Equihax). The CEO then brazenly said it was not his company's responsibility to secure for attacks from hackers! > The DEO hired ID.me last spring, an identity verification company, in order to confirm the identities of agency clients when they access their CONNECT accounts. However, ID.me was not hired to protect against hackers. Nixon said the DEO recommends that victims of the hacking “monitor their financial accounts, and if they see any unauthorized activity, they should promptly contact their financial institution.” This kind of nepotism has to be called out for the crime that it is, good on Hesse for taking the initiative to do so, lets see if they move to FOSS. The Libre suite does everything word used to do without all the cloud BS that makes it entirely un-useable if you have ever spent 10 mins using a Linux distro. I just found a quote from a ID.ME rep on their subreddit [1] that 'didn't age very well' as they say in light of what happened soon after: Security and the protection of our users is our BIGGEST concern. This is why we are very much user based. Any information that we have is sent through users. You are able to revoke your accounts at any time. We have security teams that work overtime to make sure hacks and fraudsters do not happen. Thorough investigations and screenings happen on the backend to protect our users. And it gets worse in 2022 [2], they swapped CEOs but the MO remains in place: fleece pubic agencies and lock people out of their UI benefits. 0: https://www.bocaratontribune.com/bocaratonnews/2021/07/hackers-access-data-of-thousands-on-floridas-unemployment-benefits-website/ https://www.bocaratontribune.com/bocaratonnews/2021/07/hacke... 1: https://www.reddit.com/r/IDmeSupport/comments/n3exk9/comment/gwruiwh/?utm_source=share&utm_medium=web2x&context=3 https://www.reddit.com/r/IDmeSupport/comments/n3exk9/comment... 2: https://www.techdirt.com/2022/01/24/biometric-tech-company-idme-continues-to-swallow-govt-agencies-cause-problems-people-trying-to-access-their-govt-benefits/ https://www.techdirt.com/2022/01/24/biometric-tech-company-i...

bushbaba 4y ago
Why the teams hate. I personally find it the best conferencing tool for recurring cadence
- hestefisk 4y ago
  It’s a resource hog.
- fnord123 4y ago
  I don't know what the experience is like on Windows, but on other platforms it barely works. Super buggy. Super flakey. Super slow. The audio in conferencing also renders it unusable.
  - azalemeth 4y ago
    It's also quantitatively worse than the alternatives in every meaningful way.
  - martin_a 4y ago
    Takes 520 MB right now for sitting idling in the background. That's how well it runs on Windows...
    - lzooz 4y ago
      That's 6.5 % of available memory of a computer with 8 GB of RAM.
      - kspacewalk2 4y ago
        That's not a lot. No one bats an eye when Firefox uses triple that amount sitting idle with 5 tabs open, because Firefox is Not Evil.
        dijit 4y ago
        Firefox can do a lot more than Teams can.

darkwater 4y ago

In Spain they use Zoom for the same thing. It's really astonishing how governments, especially the European ones, don't cluster on open-source and self-hosted resources for all of these things. To be honest, I know the "easy answer" to this: "IT consulting firms, incompetence, bureaucracy and corruption", but even with that, it should be possible to do it with open system and not just rely on some other countries even for the software.

mordae 4y ago
Neoliberalism is super entrenched here. It is almost impossible to create a state/county/municipal IT department that would actually have enough sysadmins. All such departments rely almost entirely on external suppliers. One way this happens are salary controls. It is impossible to hire someone and give him the market rate, but it is trivial to tender the work associated with such position to a random external company for thrice the market wage. This effectively means that the critical advantage of FLOSS - just install it and see if it works for the users - is effectively killed by the red tape. Only software that someone actively sells can ever make it through. EDIT: And to be clear, this is not about customer support and whatnot. Number one complaint from most of the public servants who contract out IT services have been that the suppliers are not helping them, are overcharging them and in some instances they even threaten and withhold documentation and read access to their software databases.
- crubier 4y ago
  > Only software that someone actively sells can ever make it through. Only software that someone actively supports*
  - hectormalot 4y ago
    No I think it is the sales that counts. That 200k salesperson will of course make PowerPoint decks showing all the support options. But, the main barrier to take is convincing 10+ people with different incentives to all sign off on your product, and that is what enterprise sales gets done.

tester756 4y ago

>Meanwhile, Polish gov't uses Microsoft Teams [1] as one of ways of verifying citizens who are applying for trusted profile service. What's wrong with that? Microsoft is trusted vendor

robin_reala 4y ago
They’re specifically not trusted: the CLOUD act makes them untrusted.