Same here! A business user took a bit to find a contact form, their support responded in the middle of the night, then a couple of hours later (still at night h

Same here! A business user took a bit to find a contact form, their support responded in the middle of the night, then a couple of hours later (still at night here!) they replied to their own email, "As you're not responding, we're closing this issue." And they did close it as I kept replying to the email but have not heard back from them ever since!